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ABOUT LOG DESIGN QUESTIONS

 
 

How long will it take to receive my design samples?
How do I pay for my logo, stationery, brochure, website, slogan or other designs?
How would I know that my payment was accepted?
What happens if I am not satisfied with the initial design samples?
How can I view design samples?
How many changes can I have done my logo, stationery, brochure, website, slogan or other designs?
Would it be possible to enhance or modify my current logo?
How do I place a logo design order?
How do I place my business card and/or stationery design order?
How do I place a website design order?
How do I place a slogan design order?
How do I place an animated logo design order?
How do I place a brochure design order?
How do I place a special design order?
What happens once I place my design order?
What happens once I choose my finalized design?
Do you use illustrations?
How will I receive my final files?
Can I have a business card, letterhead and matching envelope with my new logo design?
Can I trademark the slogans and logos that Aboutlogodesign.com creates for my company?
How long has Aboutlogodesign.com been in business?
I have an idea that I would like to protect, will Aboutlogodesign.com sign a non-disclosure agreement?
Will I speak to any designers or marketers before my project begins?

How long will it take to receive my design samples?

4 business days after payment is accepted.

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How do I pay for my logo, stationery, brochure, website, slogan or other designs?
Visa, MasterCard, AMEX, *certified checks and *money orders are also accepted* but they MUST be received before work commences.

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How would I know that my payment was accepted?
One of our representatives will send you a confirmation via e-mail detailing the package you ordered and the approved payment.

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What happens if I am not satisfied with the initial design samples?
If you are not satisfied with the initial designs, we will create some new design samples for you to choose from. We will contact you and discuss the matter further and continue to do so until you are completely satisfied.

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How can I view design samples?
We will contact you via e-mail or telephone to provide you with a username and password. You will then be able to view all design samples on your very own customized viewing page.

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How many changes can I have done to my logo, stationery, brochure, website, slogan or other designs?
We offer unlimited revisions and modifications. Aboutlogodesign.com will continue to work with all our clients closely until they are completely satisfied.

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Would it be possible to enhance or modify my current logo?
Yes. If you have an existing logo, we can revamp it. Please be sure to indicate on the online form that you currently have a logo.

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What is the difference between a corporate image and an illustration?
There is a substantial difference between Corporate Designs and Illustrated Logos. Corporate Designs are simple, yet unique and memorable images that are highly recognizable from any reasonable distance and size. An example would be Nike's "swoosh" and McDonald's "arches". Illustrated logos require more complex artwork. The turnaround for these types of logos is 10 business days. Illustration prices vary depending on complexity and level of detail. Please contact us for a free, detailed price quote.

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How do I place a logo design order?
You can order by visiting company logo design or by clicking on the Start My Logo Design button visible on any logo design package section. Then, simply fill in the required fields and click on submit. You may also call us at 514.447.4873 and speak directly to an enthusiastic About Logo Design representative.

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How do I place my business card or/and stationery design order?
You can order your custom business card or/and stationery design by clicking on the Start My Stationery Design or Start My Business Card Design button visible on any business card or stationery design package section. Then, simply fill in the required fields and click on submit. You may also call us on our toll-free number at 514.447.4873 and speak directly to an enthusiastic About Logo Design representative.

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How do I place a website design order?
You can order by visiting custom web design or by clicking on the Start My Website Design button visible on any website design package section. Then, simply fill in the required fields and click on submit. You may also call us on our toll-free number at 514.447.4873 and speak directly to an enthusiastic Aboulogodesign.com representative.

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How do I place a slogan design order?

You can order by visiting company slogan design or by clicking on the Start My Slogan Design button visible on any slogan design package section. Then, simply fill in the required fields and click on submit. You may also call us at 514.447.4873 and speak directly to an enthusiastic About Logo Design representative.

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How do I place a animated logo design order?

You can order by visiting custom animated logo design or by clicking on the Start My Animated Logo Design button visible on any animated design package section. Then, simply fill in the required fields and click on submit. You may also call us at 514.447.4873 and speak directly to an enthusiastic About Logo Design representative.

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How do I place a brochure design order?
Due to the many different types of brochures that we offer, and the variety of specific needs of our clients, please fill out the brochure design quote request, and someone will contact you. You can also reach us at 514.447.4873 and speak directly to an enthusiastic About Logo Design representative.

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How do I place a special project design order?
If you need a design service other than a logo, stationery, slogan, website or brochure, you will need to speak to a designer or marketer directly. It is essential that we understand your unique request exactly. You can reach us at 514.447.4873 and speak directly to an enthusiastic About Logo Design representative.

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What happens once I place my design order?
We have a 4 day turn around time on our design packages before any initial concepts are available for viewing. This turnaround time is needed to thoroughly and concisely research your company, product or service. We need to understand your type of business before we can create any unique designs.

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What happens after I choose my finalized design?
The About Logo Design designers will supply you with all the necessary files to ensure high quality printing for promotional material, signs, stationery printing, web use and other digital media. Some packages also include a CD-Rom, which will be shipped to you directly. If your design package does not include a CD-Rom, one can be shipped to you for $29, which includes shipping and handling.

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Do you use illustrations?
Our packages and prices do not include illustrated materials and content. Aboutlogodesign.com does however staff several illustrators, which can create a custom illustration for you if necessary. For further details contact us at 514.447.4873 and speak to an illustrator directly to voice your special request.

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How will I receive my final files?
You will receive your final design files via e-mail and via your customized Aboutlogodesign.com viewing page. Some packages also include a CD-Rom, which will be shipped to you directly. If your design package does not include a CD-Rom, one can be shipped to you for $29, which includes shipping and handling. All files are in high resolution and are provided in both PC and MAC formats.

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Can I have a business card, letterhead and matching envelopes with my new logo design?
If you wish to compliment your new custom logo with stationery, simply purchase the custom stationery package or save big by requesting the Gold package that includes custom logo, business card and stationery.

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Can I trademark the slogans and logos that Aboutlogodesign.com creates for my company?
Yes you can. Aboutlogodesign.com does not hold any rights to the designs we create on behalf of our clients. YOU OWN ALL THE RIGHTS and we can help you copyright or trademark your custom designs if you so wish, by supplying you with all the necessary information and contacts.

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How long has Aboutlogodesign.com been in business?
Aboutlogodesign.com has been in business since 1998 and owes much of its success to the clients who have allowed us to explore and create on their behalf. Today we are one of the largest corporate identity creators on the world wide web. We are proud to house some of the most diverse, talented and creative group of designers, marketers, writers, project coordinators, and managers in the branding business.

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I have an idea that I would like to protect, will Aboutlogodesign.com sign a non-disclosure agreement?
Aboutlogodesign.com is ready to sign any non-disclosure agreement. We respect your privacy and intellectual property. Speak to our marketing department manager for more information at 514.447.4873.

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Will I speak to any designers or marketers before my project begins?
Aboutlogodesign.com understands the value of our clients ideas and feedback. A designer or marketer, depending on the project, will always speak to you directly before any work is begun on your behalf. Constant communication is essential to the brainstorming process and to ensuring that you are completely satisfied with you custom design. We appreciate all your comments and depend on them to succeed and prosper.

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